top of page

Tips Before Booking

Worried About Being Paired Up With Strangers?

Don't be! All of our games here at epIQ escapes are private experiences. We don't even charge you extra! Each room has a minimum requirement of players. If you meet that criteria, you're all set! However, only one booking is allowed per game, regardless of how many tickets are purchased. So, if you'd like to add participants to your game after your initial booking, as long as you don't exceed the maximum number of players for the room you can just bring them and pay when you arrive, or call us at 517-240-1173 and we can take care of it for you over the phone.

Promotion Code?

If you are using a promotion code, be sure the code is reducing the price correctly. If you are having issues please call us at 517-240-1173. No refunds will be issued for discounts not entered at the time of purchase. Gift Certificates and promotions are not accepted for games outside of regular business hours.

Don't see a time that works for you?

Select the "Pick Date" button to see a drop down calendar. If you would like to reserve a time not listed on our schedule, call us for special requests.


Players who are 14 and under must be accompanied by a paying adult.

Group discounts do not start unless there are 15+ participants in your group.

No refunds allowed under any circumstance.

To cancel or reschedule a game, you must contact us within 48 hours of your scheduled game.

Please feel free to call us if you have any questions about the booking process before checkout, 517-240-1173.

Every participant must sign a Waiver of Liability online in advance. Click Here to sign.

bottom of page